Privacy Policy
Last Updated: August 22, 2026
1. Information We Collect
We collect information you provide when registering, including your name, phone number, email address, and location data, as well as the content of listings, ratings, and messages you create on the Platform. We also collect usage data, such as device information and how you interact with the Platform, to help us maintain and improve our services.
2. How We Use Your Information
Your information is used to facilitate donations, connect users, verify accounts, send welcome and transactional messages, and improve the Platform experience. We may use your email address and WhatsApp number for service communications, including account verification, support requests, and important updates about your account.
3. Data Sharing
We do not sell your personal data. Information shared between users, such as name and contact details, is limited to what is necessary for donation coordination. We may share information with service providers who help us operate the Platform (for example, hosting and messaging providers), and these providers are only permitted to use your data to perform services on our behalf.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Platform’s services. If you request account deletion, we will delete or anonymize your personal data, except where we are required to retain certain records to comply with legal obligations or resolve disputes.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online platform can guarantee complete security, and you share information with us at your own risk.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us at support@thankqcircle.com for data-related requests, and we will respond within a reasonable time.
7. Children’s Privacy
The Platform is not intended for use by anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification, and continued use of the Platform after such notice constitutes acceptance of the revised policy.
10. Contact
For privacy concerns, contact us at support@thankqcircle.com.